katliendgens
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“Just Make It Drag and Drop”: Why That Request Is Rarely the Real Answer
Almost every higher ed web team has heard some variation of this: A content contributor, frustrated with the CMS, asks for “more drag and drop.” Leadership nods along, because it sounds perfectly reasonable. Who wouldn’t want an easier editing experience,… Continue reading
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Your Content Contributors Have Other Jobs – Build Your Content Management Accordingly
Picture this: A department coordinator is logging into their university’s CMS for the first time in eight weeks. She needs to update an application deadline, and she has about fifteen minutes before her next meeting. Since her last website update,… Continue reading
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Don’t Spend Millions to Make the Same Website Prettier
There’s something satisfying about a website redesign. You get new colors, cleaner templates, better typography, a modern homepage, and maybe a new navigation system and some impressive components for telling stories. The new site launches. Everyone celebrates it. Yay! And… Continue reading
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Agenda Items You Should Never Put in an Email
We have completely normalized a specific complaint in our workplaces: “This could have been an email.” And most of the time, this complaint is justified. Meetings that exist solely to report information, share status updates, or recap decisions already made… Continue reading
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How to write helpful alt text
Most people treat alt text like a checkbox. They add a quick description and move on. Requirement fulfilled. That instinct is understandable. Alt text feels like a technical requirement tucked away in an image settings panel. It’s something you handle… Continue reading
