katliendgens
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7 GPTs to help higher ed make better content decisions
If you work on a higher ed website, you’ve likely tried using AI to speed up content creation. You paste in a prompt. The AI generates a page in seconds. It sounds polished, even impressive at first glance. But then… Continue reading
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When Empathy Becomes Enabling
Empathy is widely regarded as one of the most critical leadership traits of our time. And, undoubtedly, that is fundamentally a good thing. We have moved away from the stoic, unfeeling management styles of the past toward a model that… Continue reading
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The Future of Higher Ed Websites: Harder Choices, Fewer Pages, Better Outcomes
For the last two decades, the solution to every digital problem in higher education seemed to be “more.” More pages to satisfy a department chair, more navigation items to ensure everyone feels included, more microsites for every new initiative, and… Continue reading
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When Collaboration Becomes Poor Decision-Making
We all want to work in a collaborative culture. The idea itself sounds unquestionably good, doesn’t it? We picture teams where everyone feels heard. We imagine a seamless flow of ideas from diverse perspectives. We want alignment, buy-in, and the… Continue reading
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When “Culture Fit” is used as a convenient excuse, it’s bad for your team and your business
“Culture fit.” It’s a consideration in the hiring (and sometimes firing) process. It sounds thoughtful, smart, responsible, as it conjures images of a harmonious workplace where everyone gets along, values align perfectly, and friction is non-existent. In reality, “culture fit”… Continue reading
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