AI
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Are AI notetakers helping or hurting your meetings?
It feels like every other week a new AI tool pops up, promising to “make meetings effortless, saving you hundreds of hours.” One of the hottest right now is AI notetakers. Tools that join your Zoom, Teams, or Google Meet,… Continue reading
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Thank you for your (current) shortcomings, AI
AI dominates today’s business conversations. Companies are pouring billions into tools that write, analyze, and automate. But the leaders who thrive aren’t those who blindly outsource to machines. They’re the ones who recognize AI’s limits and lean into the distinctly… Continue reading
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8 creative ways to use ChatGPT to save time
When someone asks us “how are you?,” the common answer is “busy”. Yes, we’re all busy and never seem to have enough time. Over the last year, I’ve discovered that one of the best time-saving tools isn’t a scheduling app… Continue reading
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Supercharging Customer Success: how AI lets you do more of what matters
From strategic advisor to renewal champion, from ad hoc support provider to educator, and empathetic ear, as a Customer Success Manager (CSM) you often wear many hats. In a role where responsiveness and proactive engagement are crucial, time is your… Continue reading
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How AI can (and can’t) help with accessibility
Accessibility isn’t a nice-to-have, not just for higher education. It’s a legal requirement, a moral imperative, and a core part of serving your full audience. As digital content continues to multiply across websites, accessibility can feel like a moving target,… Continue reading
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