technology
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Why I talk to customers all the time (even though I “have a company to run”)
This is a topic that has come up frequently at our company and in my professional network. There’s a common idea that once you’re in a leadership role, especially as a CEO, you should operate ‘at a higher level.’ Meeting… Continue reading
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Why personalization shouldn’t stop at student enrollment
I’ve been thinking about higher ed a lot (even more than usual) these days, as it’s facing some challenging times, so I’ll be posting a bit more higher-ed focused content on here. It’s safe to say that higher education has… Continue reading
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How AI can (and can’t) help with accessibility
Accessibility isn’t a nice-to-have, not just for higher education. It’s a legal requirement, a moral imperative, and a core part of serving your full audience. As digital content continues to multiply across websites, accessibility can feel like a moving target,… Continue reading
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AI prompts to help with web personalization in higher education
I’ve been thinking about higher ed a lot (even more than usual) these days, as it’s facing some challenging times, so I’ll be posting a bit more higher-ed focused content on here. Personalization is no longer a luxury or “great… Continue reading
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Next generation AI prompts and how they will transform work in 2026
AI tools are evolving rapidly, but the real revolution isn’t just in smarter algorithms. It’s in how we prompt, guide, and collaborate with these systems. If the prompts of 2023 were “write my blog post” or “summarize this article,” the… Continue reading




