business
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Why I talk to customers all the time (even though I “have a company to run”)
This is a topic that has come up frequently at our company and in my professional network. There’s a common idea that once you’re in a leadership role, especially as a CEO, you should operate ‘at a higher level.’ Meeting… Continue reading
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Why saying no by default is not a strategy
Saying no can be liberating. It’s a word that leaders, product managers, and founders often use as their shield against scope creep, burnout, and loss of focus. Yet, I wonder if the real art isn’t about defaulting to a firm… Continue reading
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Next generation AI prompts and how they will transform work in 2026
AI tools are evolving rapidly, but the real revolution isn’t just in smarter algorithms. It’s in how we prompt, guide, and collaborate with these systems. If the prompts of 2023 were “write my blog post” or “summarize this article,” the… Continue reading
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Is anyone still real on LinkedIn?
I’m sure I am not the only one to have observed that lately, LinkedIn has started to feel less like a professional networking platform and more like a never-ending scroll of AI-generated noise. Every day, there are countless posts about… Continue reading
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There’s no such thing as over-communicating when it comes to your customers
If there’s one thing I’ve been saying at nauseam in internal conversations: There’s no such thing as over- communicating when it comes to your customers. We’ve all experienced first hand how some organizations treat customer communication like a one-lane road,… Continue reading
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