Latest Posts
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When it’s been a tough week: honesty or spin?
We’ve all had them, those weeks that knock the wind out of you. A missed opportunity, an unexpected client loss, a launch gone sideways, a painful conflict. Whatever the cause, there are times when work feels heavier than usual. In… Continue reading
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Balancing political neutrality with business reality
Most of us follow an unspoken (or sometimes very much spoken!) rule in the workplace: stay politically neutral. Don’t stir the pot, don’t alienate, and simply don’t “go there.” In a professional setting, neutrality often feels like the most respectful… Continue reading
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My counterintuitive, and perhaps unpopular, time savers
Let’s talk about time savers, but not in the way you might expect. If you’re here for color-coded calendars, Pomodoro hacks, or a list of “5 productivity tools that changed my life,” this post is probably not for you. I’m… Continue reading
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Making customer count a prime metric
Net Revenue Retention (NRR) has been a key indicator of business health in SaaS for a long time, and for good reasons. It tells you how well you’re expanding within your existing customer base. But while NRR is a highly… Continue reading
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Is it time to normalize “unmuted”?
Is there ever a virtual meeting where the sentence “You’re on mute” isn’t uttered at least once? This is then typically followed by a joke (“Every single time!”, “What, you can’t read my lips?”) or an apology. Does that completely… Continue reading
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Venting: The not-so-silent culture killer
We’ve all been there. We experience frustration with a certain situation, or we simply disagree with a decision. Oh, how tempting it is to find a sympathetic ear and vent “to get it out”! Naturally, as we vent, our stories… Continue reading
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Developing resilience in the face of adversity
Adaptability to ever-changing circumstances and the ability to recover quickly from adversity are two characteristics that define resilience, which happens to be one of the most transferable and desirable skills you can foster. As a leader, helping your team members… Continue reading
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How to use ChatGPT for your startup
There’s no content shortage regarding AI in general and ChatGPT in particular. And there certainly is a healthy level of skepticism and trepidation but also a sense of excitement about the possibilities. If you’re looking to leverage its capabilities for… Continue reading
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Diversity in diversity
My previous post outlined some thoughts to consider when hiring career changers. One of the benefits of this approach is that you’re bringing fresh perspectives to your company. If you limit your team to individuals who have only worked in… Continue reading
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Hiring career changers
Since the outbreak of the pandemic more than two and a half years ago, people have been quitting their jobs at a never before seen rate. Last year, more than 47 million people left their employers in order to pursue… Continue reading
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