management
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From day one to day 90: Using ChatGPT to support onboarding and continuous learning
Why AI can transform onboarding and training Onboarding and continuous learning are critical to building a strong, capable workforce, but they can also be time-consuming and inconsistent. New hires often feel overwhelmed due to information overload. At the same time,… Continue reading
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When it’s been a tough week: honesty or spin?
We’ve all had them, those weeks that knock the wind out of you. A missed opportunity, an unexpected client loss, a launch gone sideways, a painful conflict. Whatever the cause, there are times when work feels heavier than usual. In… Continue reading
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There’s no such thing as over-communicating when it comes to your customers
If there’s one thing I’ve been saying at nauseam in internal conversations: There’s no such thing as over- communicating when it comes to your customers. We’ve all experienced first hand how some organizations treat customer communication like a one-lane road,… Continue reading
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Balancing political neutrality with business reality
Most of us follow an unspoken (or sometimes very much spoken!) rule in the workplace: stay politically neutral. Don’t stir the pot, don’t alienate, and simply don’t “go there.” In a professional setting, neutrality often feels like the most respectful… Continue reading
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My counterintuitive, and perhaps unpopular, time savers
Let’s talk about time savers, but not in the way you might expect. If you’re here for color-coded calendars, Pomodoro hacks, or a list of “5 productivity tools that changed my life,” this post is probably not for you. I’m… Continue reading
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