company culture
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Handling Complaints Without Fueling Drama
I’m sure you’ve been there. An employee shows up at your door, or, perhaps more likely, in your Slack message, with a familiar story. They start venting about another person or department, a surefire way to make things worse for… Continue reading
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Losing well: How honest reflection turns defeat into a growth
“I have not failed. I’ve just found 10,000 ways that won’t work.” – attributed to Thomas Edison Let’s be honest: Failure stings and stinks. No matter your role, you’ve probably felt the gut punch of watching a project misfire, losing… Continue reading
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Not all feedback is created equal
A lot of companies pride themselves in soliciting a continuous stream of feedback from team members. We’ve all seen post after post about the importance of employee engagement surveys. But let’s be honest: not all feedback is created equal, and… Continue reading
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The bias for action when certainty is out of reach
In an earlier post, “Re-considering the No,” I reflected on how easily we default to no, especially in moments that require change, risk, or vulnerability. That post was about the internal calculus we make when faced with the unknown, and… Continue reading
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7 pitfalls of Slack (and similar tools)
Slack and similar messaging platforms, like Teams and Mattermost, promised frictionless communication, faster collaboration, and a reprieve from endless email chains. And to be fair, they’ve delivered, but not without their own set of challenges. These communication platforms can just… Continue reading
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