company culture
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There’s no such thing as over-communicating when it comes to your customers
If there’s one thing I’ve been saying at nauseam in internal conversations: There’s no such thing as over- communicating when it comes to your customers. We’ve all experienced first hand how some organizations treat customer communication like a one-lane road,… Continue reading
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Is it time to normalize “unmuted”?
Is there ever a virtual meeting where the sentence “You’re on mute” isn’t uttered at least once? This is then typically followed by a joke (“Every single time!”, “What, you can’t read my lips?”) or an apology. Does that completely… Continue reading
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Venting: The not-so-silent culture killer
We’ve all been there. We experience frustration with a certain situation, or we simply disagree with a decision. Oh, how tempting it is to find a sympathetic ear and vent “to get it out”! Naturally, as we vent, our stories… Continue reading
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When your behavior doesn’t match reality
In order for you to achieve both your short term and your long term business goals, you have to have a deep understanding of who you are as an organization. It’s imperative to have ambitions and to envision what you… Continue reading
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Ideas for weekly company updates
Even though we are a relatively small company, where everybody has plenty of opportunities to interact with anyone in the organization and to ask questions, we always want to identify ways in which we can increase transparency. For instance, we… Continue reading
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