katliendgens
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Saying “no” for the greater good
Being responsible for the success of your company means that you strive to achieve maximum happiness levels for your customers, employees, and stakeholders. So of course, your first instinct tells you to say yes to each and every request. Saying… Continue reading
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Stay connected with your customers, seriously
Last week’s post focused on the mandate to be proactive in your accessibility to your team as a manager, whether you’re a CEO, VP or a department head. There simply is no excuse for not being available to your team… Continue reading
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Being there – Proactive accessibility as a manager
One of the greatest services that you can do to your team members and your customers is to make a genuine effort to get to know them. The first person I met when my company moved into our new home,… Continue reading
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From a hard core advocate of daily stand-ups
If you work in an agile environment, you’re probably used to daily stand-ups. These are quick meetings during which each team member mentions their top accomplishments, their priorities for the day, and any roadblocks that others, especially their leader, have… Continue reading
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