katliendgens
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When someone says “It’s not your job”
As a CEO, VP, director, or manager of any kind, some of your key responsibilities involve ensuring that the team members for whom you are responsible are achieving the results that drive your company in the desired direction, that they… Continue reading
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Being in the office: Six benefits that you shouldn’t underestimate
In a recent blog post entitled “Missing from your job description”, Seth Godin made a list of tasks that people who work in an office should adopt as their job responsibilities. It included items like starting a club, feeding the… Continue reading
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Self-investment: Taking responsibility for your own growth
If you’re looking to grow your revenue, your company, or your user base, you need to grow professionally and become better at your craft every day. You also need to make sure that you encourage this type of growth in… Continue reading
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Fostering innovation despite the daily routines
It’s easy for all of us to get caught up in our daily work and routines, especially if you have a well-established team and product. If your company is growing, so are the expectations of your stakeholders, so you feel… Continue reading
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Professional Services: Customer experience is everything
Your Professional Services Team can make or break your relationship with your customers. Getting new clients up and running quickly and smoothly is critical for maximizing product adoption. There are many things that a Services Manager can do in order… Continue reading
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