katliendgens
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A mindset worth changing (even though it’s hard to do)
A shorter post today, since the last ones have been on the lengthy side. You might be familiar with the “yes, and” approach, which originated in improv comedy. The concept is that Person A makes a statement and Person B… Continue reading
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Product roadmap: 4 things to avoid
Managing an agile product roadmap is no easy task. You have to find the right balance between planning ahead and foreseeing trends and at the same time being flexible enough to adjust your course when new opportunities arise. It requires… Continue reading
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The most common mistakes made by first time managers – Part Two
Since it seems like one of my previous posts, in which I outlined some of the most common mistakes made by first time managers (and some veterans, too), resonated with you, here’s a second installment. The first post laid out… Continue reading
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Where did the time go? 5 tips for handling your only finite resource
When talking about daily challenges, one of the most frequent comments I hear revolves around time management. “There’s just so much to do”, “I can’t get things done because of this slew of emails I’m getting every day”, “I’m drowning”.… Continue reading
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The be-all and end-all: Customer Success
As I mentioned before, staying connected to your customers and putting their needs at the forefront should be your top priorities. By doing so, you enable yourself to reduce customer churn, to give your team members focus and a sense… Continue reading
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