katliendgens

  • Reconsidering the “no” (follow-up post)

    It’s been over three years since I published a post about “saying no for the greater good”. The overall idea of the article is that you shouldn’t be afraid to say no – whether it’s to a specific feature, a… Continue reading

    Reconsidering the “no” (follow-up post)
  • Five signs of employee engagement

    As I mentioned in a previous post, “employee engagement” is arguably one of the most misunderstood terms among managers, as it often gets confused with employee happiness. In reality, engagement should measure how much an employee’s goals and values and… Continue reading

    Five signs of employee engagement
  • Why we’ll be going back to the office (once it’s safe to do so)

    Long before COVID-19 forced us to work from home full time, I had written a post about the benefits of working in the office, such as creating a sense of community, supporting team members who might be struggling, learning from… Continue reading

    Why we’ll be going back to the office (once it’s safe to do so)
  • How do you identify leadership qualities?

    I have always been a proponent of promoting from within your organization whenever you have an employee who you trust and in whose potential you have a high degree of confidence. But how do you recognize someone’s leadership qualities? Here… Continue reading

    How do you identify leadership qualities?
  • Tips from our communication playbook

    Effective internal and external communication has always been a key ingredient for a positive and productive company culture, but it has become even more important since the outbreak of COVID-19. While we’ve been lucky enough to work from home in… Continue reading

    Tips from our communication playbook