katliendgens
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A few more thoughts on returning to the office
A few months ago, I outlined some of the main reasons why we were going to return to the office once it’s safe to do so, including more impactful communication, increased empathy, inspiration, better integration of new team members, and… Continue reading
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Before you hire
There’s something deeply gratifying about offering someone a job. Even posting a new position feels good, because it often means that your company is growing and/or that you have an opportunity to make your team stronger. But before you hire,… Continue reading
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Five behaviors of people who you want on your team
As a leader, you are the steward of your company culture, not just by setting a good example, but by fostering the desired behaviors, eliminating factors that challenge your culture, and by hiring people who are great fits. Of course,… Continue reading
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What questions do you ask in your check-ins and performance reviews?
You probably have quarterly check-ins and annual performance reviews with the people who report to you, in addition to your own cadence of one on ones. All of those interactions are intended to help your team members in their professional… Continue reading
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How to obtain useful feedback from your customers
As you are building your product roadmap, you want to ensure that you have as much insight as possible into your customers’ needs. And not just their current needs – you also need to anticipate what types of challenges will… Continue reading
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