personal-development
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When Helping Becomes Expensive
Most teams champion helpfulness. We encourage people to ask questions, foster collaboration, and make sure no one struggles in silence. These values are essential for a healthy work environment. But a subtle yet important reality often goes unexamined: helping has… Continue reading
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Handling Complaints Without Fueling Drama
I’m sure you’ve been there. An employee shows up at your door, or, perhaps more likely, in your Slack message, with a familiar story. They start venting about another person or department, a surefire way to make things worse for… Continue reading
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Losing well: How honest reflection turns defeat into a growth
“I have not failed. I’ve just found 10,000 ways that won’t work.” – attributed to Thomas Edison Let’s be honest: Failure stings and stinks. No matter your role, you’ve probably felt the gut punch of watching a project misfire, losing… Continue reading
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The bias for action when certainty is out of reach
In an earlier post, “Re-considering the No,” I reflected on how easily we default to no, especially in moments that require change, risk, or vulnerability. That post was about the internal calculus we make when faced with the unknown, and… Continue reading
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Why Leah Williamson Is the Leader Every Team Deserves
I’ve been a massive soccer fan all my life, and have always wanted to do a leadership spotlight in the world of soccer. Leah Williamson was an easy choice, as there are many lessons to be learned from her leadership… Continue reading
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