leadership
-
Balancing political neutrality with business reality
Most of us follow an unspoken (or sometimes very much spoken!) rule in the workplace: stay politically neutral. Don’t stir the pot, don’t alienate, and simply don’t “go there.” In a professional setting, neutrality often feels like the most respectful… Continue reading
-
Making customer count a prime metric
Net Revenue Retention (NRR) has been a key indicator of business health in SaaS for a long time, and for good reasons. It tells you how well you’re expanding within your existing customer base. But while NRR is a highly… Continue reading
-
Five common mistakes made by first time managers (and some veterans, too)
As your company is growing, you’ll likely increase the number of managers. If you’re promoting from within, be mindful of the fact that some new managers have no prior experience in that role. It’s of utmost importance to give them… Continue reading
-
Self-investment: Taking responsibility for your own growth
If you’re looking to grow your revenue, your company, or your user base, you need to grow professionally and become better at your craft every day. You also need to make sure that you encourage this type of growth in… Continue reading
lead up 