business
-
Next generation AI prompts and how they will transform work in 2026
AI tools are evolving rapidly, but the real revolution isn’t just in smarter algorithms. It’s in how we prompt, guide, and collaborate with these systems. If the prompts of 2023 were “write my blog post” or “summarize this article,” the… Continue reading
-
There’s no such thing as over-communicating when it comes to your customers
If there’s one thing I’ve been saying at nauseam in internal conversations: There’s no such thing as over- communicating when it comes to your customers. We’ve all experienced first hand how some organizations treat customer communication like a one-lane road,… Continue reading
-
Balancing political neutrality with business reality
Most of us follow an unspoken (or sometimes very much spoken!) rule in the workplace: stay politically neutral. Don’t stir the pot, don’t alienate, and simply don’t “go there.” In a professional setting, neutrality often feels like the most respectful… Continue reading
-
Making customer count a prime metric
Net Revenue Retention (NRR) has been a key indicator of business health in SaaS for a long time, and for good reasons. It tells you how well you’re expanding within your existing customer base. But while NRR is a highly… Continue reading




