professional development
-
Handling Complaints Without Fueling Drama
I’m sure you’ve been there. An employee shows up at your door, or, perhaps more likely, in your Slack message, with a familiar story. They start venting about another person or department, a surefire way to make things worse for… Continue reading
-
Losing well: How honest reflection turns defeat into a growth
“I have not failed. I’ve just found 10,000 ways that won’t work.” – attributed to Thomas Edison Let’s be honest: Failure stings and stinks. No matter your role, you’ve probably felt the gut punch of watching a project misfire, losing… Continue reading
-
Why Leah Williamson Is the Leader Every Team Deserves
I’ve been a massive soccer fan all my life, and have always wanted to do a leadership spotlight in the world of soccer. Leah Williamson was an easy choice, as there are many lessons to be learned from her leadership… Continue reading
-
Speaking up: How to share feedback with leadership thoughtfully and effectively
For most of us, giving feedback “up the chain” can feel intimidating. Whether it’s your team lead, your VP, or the CEO, it’s easy to second-guess yourself: “Is this worth bringing up?”,“What if I sound like I’m complaining?”, “Will this… Continue reading
-
Looking at constraints as a positive
Most people see constraints as obstacles to overcome. But what if your biggest limitations might actually be your greatest opportunities for breakthrough thinking and meaningful progress? When resources are scarce, deadlines are tight, and options feel limited, our natural instinct… Continue reading




