management
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Why leaders waste time (and how AI might be able to fix that)
Leaders rarely waste time because they are disorganized or unmotivated. They waste time because they operate on outdated assumptions. They find themselves managing drama, re-explaining expectations, reacting to unclear priorities, and drowning in meetings that exist solely to compensate for… Continue reading
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Not all feedback is created equal
A lot of companies pride themselves in soliciting a continuous stream of feedback from team members. We’ve all seen post after post about the importance of employee engagement surveys. But let’s be honest: not all feedback is created equal, and… Continue reading
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How to get the most valuable feedback from your customers and prospects
Feedback is how you refine your product, shape your messaging, and uncover blind spots. But not all feedback is created equal. The most useful feedback doesn’t just confirm your assumptions or point out flaws, but it reveals intent, context, and… Continue reading
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The bias for action when certainty is out of reach
In an earlier post, “Re-considering the No,” I reflected on how easily we default to no, especially in moments that require change, risk, or vulnerability. That post was about the internal calculus we make when faced with the unknown, and… Continue reading
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Why Leah Williamson Is the Leader Every Team Deserves
I’ve been a massive soccer fan all my life, and have always wanted to do a leadership spotlight in the world of soccer. Leah Williamson was an easy choice, as there are many lessons to be learned from her leadership… Continue reading
lead up 