management

  • Handling Complaints Without Fueling Drama

    I’m sure you’ve been there. An employee shows up at your door, or, perhaps more likely, in your Slack message, with a familiar story. They start venting about another person or department, a surefire way to make things worse for… Continue reading

    Handling Complaints Without Fueling Drama
  • The energy audit: what to stop, start, and continue

    Leadership isn’t just about the decisions you make or the vision you set. It’s also about how you manage your most finite resource: your energy. On any given day, my energy can easily scatter across 30+ Slack threads, an inbox… Continue reading

    The energy audit: what to stop, start, and continue
  • Losing well: How honest reflection turns defeat into a growth

    “I have not failed. I’ve just found 10,000 ways that won’t work.” – attributed to Thomas Edison Let’s be honest: Failure stings and stinks. No matter your role, you’ve probably felt the gut punch of watching a project misfire, losing… Continue reading

    Losing well: How honest reflection turns defeat into a growth
  • Why leaders waste time (and how AI might be able to fix that)

    Leaders rarely waste time because they are disorganized or unmotivated. They waste time because they operate on outdated assumptions. They find themselves managing drama, re-explaining expectations, reacting to unclear priorities, and drowning in meetings that exist solely to compensate for… Continue reading

    Why leaders waste time (and how AI might be able to fix that)
  • Not all feedback is created equal

    A lot of companies pride themselves in soliciting a continuous stream of feedback from team members. We’ve all seen post after post about the importance of employee engagement surveys. But let’s be honest: not all feedback is created equal, and… Continue reading

    Not all feedback is created equal