management

  • When “Culture Fit” is used as a convenient excuse, it’s bad for your team and your business

    “Culture fit.” It’s a consideration in the hiring (and sometimes firing) process. It sounds thoughtful, smart, responsible, as it conjures images of a harmonious workplace where everyone gets along, values align perfectly, and friction is non-existent. In reality, “culture fit”… Continue reading

    When “Culture Fit” is used as a convenient excuse, it’s bad for your team and your business
  • The Message Your Decision Sends

    Leadership decisions are rarely just about the decision itself. They are about the message that decision sends. Consider a few common scenarios. An employee asks to upgrade an already generous snack bar. Another suggests increasing the catered lunch budget. A… Continue reading

    The Message Your Decision Sends
  • When Helping Becomes Expensive

    Most teams champion helpfulness. We encourage people to ask questions, foster collaboration, and make sure no one struggles in silence. These values are essential for a healthy work environment. But a subtle yet important reality often goes unexamined: helping has… Continue reading

    When Helping Becomes Expensive
  • Why Customer Feedback Shouldn’t Drive Your Roadmap Alone

    “Listen to your customers” is some of the most repeated advice in product management, and for good reason. Customer feedback is a vital compass, helping you understand what’s working, what’s not, and where there may be new opportunities to add… Continue reading

    Why Customer Feedback Shouldn’t Drive Your Roadmap Alone
  • Scale Is a Distraction When You Don’t Have Customers

    “Is this scalable?” It’s one of the most common and misunderstood questions in modern business. I hear it freuently from founders, executives, and product leaders who are nowhere near the kind of growth that makes scalability a real constraint. Yet,… Continue reading

    Scale Is a Distraction When You Don’t Have Customers