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leadership

  • Best Practices Are Overrated

    The longer I work in technology and leadership, the more suspicious I become of the phrase “best practices.” Don’t get me wrong. Standards are necessary. My suspicion comes from how the term has evolved. “Best practice” has become one of… Continue reading

    Best Practices Are Overrated

  • When Empathy Becomes Enabling

    Empathy is widely regarded as one of the most critical leadership traits of our time. And, undoubtedly, that is fundamentally a good thing. We have moved away from the stoic, unfeeling management styles of the past toward a model that… Continue reading

    When Empathy Becomes Enabling

  • When Collaboration Becomes Poor Decision-Making

    We all want to work in a collaborative culture. The idea itself sounds unquestionably good, doesn’t it? We picture teams where everyone feels heard. We imagine a seamless flow of ideas from diverse perspectives. We want alignment, buy-in, and the… Continue reading

    When Collaboration Becomes Poor Decision-Making

  • What Company Culture Is, And What It Isn’t

    Walk into almost any modern office, or take a quick scroll through a company’s “Life at…” LinkedIn page, and you will probably see a very specific aesthetic. You will see team outings with smiling faces. You might see expensive catered… Continue reading

    What Company Culture Is, And What It Isn’t

  • The Message Your Decision Sends

    Leadership decisions are rarely just about the decision itself. They are about the message that decision sends. Consider a few common scenarios. An employee asks to upgrade an already generous snack bar. Another suggests increasing the catered lunch budget. A… Continue reading

    The Message Your Decision Sends