Latest Posts
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Re-learning things after the pandemic
After working remotely for 15 months, we recently returned to the office, albeit for only two days per week for most team members. While it has been wonderful to work together in the same room again, I could definitely sense… Continue reading
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A few more thoughts on returning to the office
A few months ago, I outlined some of the main reasons why we were going to return to the office once it’s safe to do so, including more impactful communication, increased empathy, inspiration, better integration of new team members, and… Continue reading
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Before you hire
There’s something deeply gratifying about offering someone a job. Even posting a new position feels good, because it often means that your company is growing and/or that you have an opportunity to make your team stronger. But before you hire,… Continue reading
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Five behaviors of people who you want on your team
As a leader, you are the steward of your company culture, not just by setting a good example, but by fostering the desired behaviors, eliminating factors that challenge your culture, and by hiring people who are great fits. Of course,… Continue reading
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What questions do you ask in your check-ins and performance reviews?
You probably have quarterly check-ins and annual performance reviews with the people who report to you, in addition to your own cadence of one on ones. All of those interactions are intended to help your team members in their professional… Continue reading
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How to obtain useful feedback from your customers
As you are building your product roadmap, you want to ensure that you have as much insight as possible into your customers’ needs. And not just their current needs – you also need to anticipate what types of challenges will… Continue reading
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Reconsidering the “no” (follow-up post)
It’s been over three years since I published a post about “saying no for the greater good”. The overall idea of the article is that you shouldn’t be afraid to say no – whether it’s to a specific feature, a… Continue reading
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Five signs of employee engagement
As I mentioned in a previous post, “employee engagement” is arguably one of the most misunderstood terms among managers, as it often gets confused with employee happiness. In reality, engagement should measure how much an employee’s goals and values and… Continue reading
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Why we’ll be going back to the office (once it’s safe to do so)
Long before COVID-19 forced us to work from home full time, I had written a post about the benefits of working in the office, such as creating a sense of community, supporting team members who might be struggling, learning from… Continue reading
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How do you identify leadership qualities?
I have always been a proponent of promoting from within your organization whenever you have an employee who you trust and in whose potential you have a high degree of confidence. But how do you recognize someone’s leadership qualities? Here… Continue reading
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