Latest Posts
-
If you spend an hour “protecting your time,” are you actually protecting your time?
We’ve all bought into the idea that we need to protect our time: Block your calendar, decline meetings, and guard your schedule like it’s a scarce resource. It sounds smart, disciplined, and productive. We read endless articles about time blocking,… Continue reading
-
AI-powered content audits: What’s possible and what’s not (yet)
If you’ve ever undertaken a full website content audit, you know the pain: pages upon pages of outdated, redundant, inconsistent, and sometimes irrelevant or misdirected content. But with small teams, limited time, and growing pressure to deliver better digital experiences,… Continue reading
-
Adaptability Isn’t Optional: Why Great Teams Flex
If there is one trait you’d want on every team, it is not just raw intelligence, years of experience, or even out-of-the-box creativity. It is adaptability. You can build the strongest strategy in your industry. You can map out a… Continue reading
-
Venting Isn’t Harmless: How to Redirect It Before It Damages Your Culture
In an earlier post, I talked about why venting isn’t just blowing off steam. It is a behavior that drains accountability, fuels drama, and slowly but surely eats away at your organizational culture. But knowing venting is a problem isn’t… Continue reading
-
Best Practices Are Overrated
The longer I work in technology and leadership, the more suspicious I become of the phrase “best practices.” Don’t get me wrong. Standards are necessary. My suspicion comes from how the term has evolved. “Best practice” has become one of… Continue reading
-
7 GPTs to help higher ed make better content decisions
If you work on a higher ed website, you’ve likely tried using AI to speed up content creation. You paste in a prompt. The AI generates a page in seconds. It sounds polished, even impressive at first glance. But then… Continue reading
-
When Empathy Becomes Enabling
Empathy is widely regarded as one of the most critical leadership traits of our time. And, undoubtedly, that is fundamentally a good thing. We have moved away from the stoic, unfeeling management styles of the past toward a model that… Continue reading
-
The Future of Higher Ed Websites: Harder Choices, Fewer Pages, Better Outcomes
For the last two decades, the solution to every digital problem in higher education seemed to be “more.” More pages to satisfy a department chair, more navigation items to ensure everyone feels included, more microsites for every new initiative, and… Continue reading
-
When Collaboration Becomes Poor Decision-Making
We all want to work in a collaborative culture. The idea itself sounds unquestionably good, doesn’t it? We picture teams where everyone feels heard. We imagine a seamless flow of ideas from diverse perspectives. We want alignment, buy-in, and the… Continue reading
-
When “Culture Fit” is used as a convenient excuse, it’s bad for your team and your business
“Culture fit.” It’s a consideration in the hiring (and sometimes firing) process. It sounds thoughtful, smart, responsible, as it conjures images of a harmonious workplace where everyone gets along, values align perfectly, and friction is non-existent. In reality, “culture fit”… Continue reading
lead up 